Returns Policy

Returns

If for any reason you’re unsatisfied with your purchase you have 14 days from the receipt of your order to return it to us for either an exchange or refund. Please contact us at info@kinglondon.us to receive a RMA code. You return will not be processed without an RMA code. You may return your unwanted items using the method of your choice. You are responsible for the goods until they are returned safely to us and therefore we recommend that you use a recorded, tracked service.

Returns should be posted to the following address:

KING London Returns
RMA #
10637 Roselle St. Suite H
San Diego, CA 92121

Exchange

Items must be returned in the original packaging and not worn, washed, damaged or have had the tags removed. As soon as we receive the unwanted item back with a completed returns form we will process the exchange.

Where the replacement item is of a higher value than the original item we will contact you to process the additional payment. Where the value is less we will refund the difference to the original payment method within 2 working days.

Refund

Items must be returned in the original packaging and not worn, washed, damaged or have had the tags removed. As soon as we receive the unwanted item back with a valid RMA number we will refund the value to the original payment method within 2 working days.

Terms and Conditions

Returned items must be in a condition that allows them to be re-sold. They should be returned in the original packaging and not have been worn, washed, damaged or have had the tags removed.

We deem faulty items as having a manufacturing fault or hidden defect which was present at the time of delivery. An item is not considered faulty if it has become damaged because of wear and tear, misuse or accidental damage.

We reserve the right to withhold exchange, credit or refund if a returned item is: visibly worn; damaged; marked; washed; smells of smoke, aftershave, perfume, deodorant or washing powder; in a condition that we deem renders it un-sellable.

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